If no customization is required, the MOQ is 50 pieces; if customization is involved (such as color or logo), the MOQ is 1,000 pieces.

We typically provide 1–3 free samples. If you require a larger number of samples for your first order, rest assured that we will refund the corresponding sample fees once you place your official order.

Yes, we can customize product colors and screen-print logos according to your needs.

How do you handle customer complaints regarding purchased products?
We offer a 6-month warranty period starting from the date of receipt. If a product has a quality issue, after you provide detailed evidence such as photos or videos, we will work with you to arrange a refund or a replacement in your next order. We will take full responsibility for the matter.

If you choose our existing products without any customization and stock is available in our warehouse, we can ship within 7 business days; if customization is required, the production lead time is 30–35 days after you confirm the production sample.

Yes, we have 3 graphic designers who have assisted numerous clients with graphic design over the past 10 years. If you require this service, please send us your detailed requirements and logo files. We will provide mockups for your approval until you are satisfied.

Yes, we have a reliable freight forwarder we’ve worked with for over 7 years, and we also have access to forwarders designated by other clients. If needed, we can assist you in coordinating shipping arrangements.